At Roanoke Valley Community Credit Union you can be confident that your financial privacy is a top priority. We are required by law to provide this privacy notice to explain how we collect, use, and safeguard your personal financial information.
We collect and may disclose nonpublic personal information about you from the following sources:
We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider.
Under these arrangements, we may disclose all of the information we collect, as described above, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements.
We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow instructions authorized by you, or protect the security of our financial records.
To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell to other third parties the information we provide to them.
We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading practices to safeguard your nonpublic personal information.
If you terminate your membership with Roanoke Valley Community Credit Union, we will not share information we have collected about you, except as permitted or required by law.
Roanoke Valley Community CU collects information on domain names and dates and times of website visits. This information allows us to track website use, measure site traffic, and improve site navigation and information. We collect no information which would identify you personally. This information is never sold, given, or disclosed to third parties.
RVCCU does not knowingly collect or retain personally identifiable information from consumers under the age of thirteen. Your child's online privacy is protected by the Children's Online Privacy Protection Act (COPPA). Learn more about COPPA by visiting the Federal Trade Commission's website.
Roanoke Valley Community CU may use feedback information from members and non-members to respond to inquiries, comments or suggestions. This information is never sold, given, or disclosed to third parties.
Related services and offerings linked to or from this website have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Since we do not have control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend you review their policies before you provide any personal information or complete any transaction with them.
"Cookies" are small text files placed on your computer or smart phone by a web server. The cookies we use can't be used to gather personal information, your email address, or information stored on your computer or phone. They don't reveal any personally identifiable information about you and do not data-mine, log key-strokes, or contain viruses.
eValley, BillPayer+, and eZCardInfo require cookies to function properly. These are seperate cookies from rvccu.org, are used only to deliver online transactions, and are not included in our analytics or advertising codes.
See the "Disabling Cookies" section below if you wish to stop sites from using cookies while you're browsing.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
This service is not used to track information regarding eValley pages.
These cookies do not give us any information that can be used to identify you personally, is only used for our own ad placement, and is never given or sold to third parties.
You may choose to accept or decline cookies. Most web browsers automatically accept them, but you can change your browser's settings to decline cookies if you would prefer not to be tracked for Google Analytics or personalized ads.
If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our website. Our online account services each require their own cookies to function properly. Please see the "Cookies and How We Use Them" section above for more information.