Whenever you need to share your personal information, always know who you are sharing with, why, and how they will use it. Then follow these tips to keep your personal information secure.
Keep financial and other sensitive documents in a safe place where roommates, visitors, or workers will not be able to access them.
Lock your purse or wallet in a safe place at your workplace.
Limit what you carry. Take only the identification and cards you may need. Do not store your Social Security Card in your wallet.
Shred receipts, credit offers, credit applications, insurance forms, physician statements, checks, bank statements, expired charge cards, and similar documents when you don't need them any longer.
Never give out your account number over the phone unless you initiate the call. RVCCU will never contact you and ask for your personal information. If you have doubts, hang up and call our office number.
Never respond to emails or links asking for your account number. RVCCU will never ask for your account or personal information through an email.
When purchasing over the Internet, check for proper security measures. It is usually best to buy from well-known sites.
Monitor your credit report from all three bureaus regularly, at least once a year. You can receive a free annual credit report from each of the three major credit reporting bureaus (Equifax, TransUnion, and Experian). Visit annualcreditreport.com for more information.
Report any changes to your personal information, such as address, name, or phone number to your financial institutions and/or creditors promptly.
If you do become a victim, notify RVCCU, your other financial institutions and creditors, credit reporting bureaus, and the local police. The FTC has created a site to guide you if your identity was stolen. You can find it at identitytheft.gov.
If you have any questions about how RVCCU protects your personal information, or if you think your account information has been compromised, please call us at (540) 982‑3931.